OGG LATINBANK: banking service simulator

June 1, 2023
2
min read

If you follow us, you know that we constantly innovate, bringing new features that enhance usability for users with each new version. This way, we aim to cover various corporate areas, including the banking sector – more specifically its customer service. As a result, our OGG LATINBANK simulator was born.

In addition to intuitive and easy-to-understand simulators, the results obtained provide important information about each user. This allows the administrator to gain a deep understanding of the player's profile.

In today's article, we will talk more about OGG LATINBANK, our banking service simulator.

OGG LATINBANK

OGG LATINBANK comprises the simulation of selling banking products and services, which are typically negotiated by relationship managers or customer service representatives in bank branches or financial education.

Therefore, the simulator was developed for participants to identify the most suitable banking products and services for their target audience's profile (suitability).

The OGG simulator, LATINBANK, is recommended for training relationship managers, administrative assistants, analysts, and interns working in the retail banking sector and credit unions.

A bit more about OGG LATINBANK

In this simulator, you will receive capital (efforts) and need to identify the customer's profile. Based on the identified customer profile, the player will need to indicate which banking products and services are in line with the customer's needs.

This way, you earn points for your branch and make the received capital profitable. During the game, the participant will encounter many challenges, from macroeconomic contingencies to incentives for credit expansion.

The better the alignment between banking products and services with the customer's profile, the better your performance will be!

OGG LATINBANK can be applied in periods of up to 8 hours and is available in Portuguese (BR).

Ranking

The LATINBANK simulator's scoring system is customizable, allowing the choice of criteria that will compose the ranking and weight assignment. This indicates the partial and final results of each participant.

Moreover, various result reports are available through the games, providing HR managers with control over performance and participation.

The LATINBANK simulator focuses on innovations, with immediate feedback, offering a unique experience with an exclusive design.

If you found this interesting and want to know more, contact one of our specialists and request a demonstration.

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